Terms of Use

The use of this site is governed by the policies, terms and conditions set forth below.

Please read them carefully. By using this site, you agree to these terms of use. If you do not agree to these terms, please do not use this site. CarBoutique Chicago, Car Boutique of Schaumburg reserves the right at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.

Please read these terms of Usage carefully before using this Website. The content available through this Website is the sole property of Car Boutique and is protected by copyright, trademark and other intellectual property laws. By using our Website, you signify to us your agreement that use of content, received through the Website to anyone, including but not limited to, others in the same company or organization without Car Boutique's express prior written consent. This means you cannot use any of the information or content from the Website to act as a reseller, wholesaler, retailer, broker and/or agent in relation to the goods and services available through the Website.

Should you make use of our Website thereafter, you are bound by the latest Terms.

Please review these Terms regularly.

Depending on the product(s) ordered and the destination of the order, certain shipping services may not be available. Car Boutique reserves the right to change the method of shipping suited to the product(s) ordered and the destination of the package(s) U.S.P.S. Priority Mail Service is only available for customers with P.O. Box or APO/FPO Address. Car Boutique will not ship any orders via U.S.P.S. Priority Mail Service to a Normal Street Address. All credit Card Orders can only be shipped to a VERIFIED Billing Address. Credit Card Orders will not be shipped until all information are verified and matched. All other orders (Check, Money Order, & Gift Certificate) will not be shipped until payment has been received in full. All unpaid orders will be cancelled after 14 calendar days as a security precaution. All IP Addresses will be recorded for each completed web transaction. A 20% RESTOCKING FEE will be assessed on all Returned Item(s), Refused Shipments, and Canceled Orders that have been shipped. Shipping Charges are NON-REFUNDABLE. All returned merchandise must be unused and in its original, saleable packaging. Selecting and expedited shipping method does not guarantee that the order will be shipped by a certain date.

In the event that our computer server/database encounters technical difficulties which causes problems with our product pricing, shipping calculations, or sales tax computations, Car Boutique will correct all discrepencies at the time processing. Customer will be notified of any errors and Car Boutique will not be held responsible for any mis-calculated totals due to server errors.

Return for exchange or refund will be allowed only within 14 calendar days from the date of receipt. All authorized return merchandise must be unused and in original, saleable packaging. No return or exchange on merchandise that shows signs of having been installed, modified, mounted, scratched, or defaced will be allowed. Car Boutique must receive all Core Returns within 30 calendar days of the invoice date in order to receive a full credit refund. RETURN AUTHORIZATION NUMBER must be issued before any returns can be made clearly on the outside of your returning package and tag the item(s) inside with your name and R.A. Number. Car Boutique must receive the return within 10 calendar days after the R.A. Number has been issued. The return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. A refund, exchange, or core return will not be considered until all relevant items, hardware, and accessories have been refundable. All custom entry fees and duty associated with any return or exchanges will be charged to the customer. A photocopy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact telephone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correctness of size and application of all parts before installation.

Shortage claims must be made within 5 working days of receipt date. All claims for damaged merchandise must be made with the shipping carrier. Please keep all shipping cartons and all packing materials for carrier inspection. Car Boutique cannot initiate any claims with the carrier. All approved refunds will be either by Company Check, Credit Card Credit, or Account Credit, to be determined by Car Boutique. A 20% handling fee will be assessed on any authorized returns. All special orders (personalized/specially fitted) items must be paid in full at the time of order. All special orders and custom orders will be processed in the most timely and efficient manner possible; however, Car Boutique will not be held responsible for delays above and beyond its control. No cancellations, refunds, or exchanges on special order items or custom ordered items. Any refused shipments sent back to Car Boutique does not constitute the right to a refund or credit. It is the customer’s responsibility to make all arrangements with Car Boutique for refused shipments. It is company policy to charge the customer all freight charges associated with the shipment and a 20% restocking fee on all products shipped.

WARRANTY: No warranty whatsoever will be valid if the defect was caused by customers abuse, negligence, or mishandling. All merchandise sold by Car Boutique is only subject to manufacturers warranty and conditions, if any, all is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. There is no warranty on decals, electrical parts, and engine parts. Check your state and local laws regarding the use of any parts. It is the customer’s responsibility to retain any and all invoices for their record and warranty claims.